As more businesses use digital channels to serve the customers, fraudsters work tirelessly to find ways to exploit them. We offer seamless fraud protection which doesn’t slow down you or your customers.The Fraud Address module is designed to monitor and block fraudulent activity on your website.
You can choose the fraud geo zone and allow or disallow to create an order for a customer who has made a fraudulent order in the past. This module works in such a way that the disallowed customers will not be able to pass checkout since no shipping options will show up for them.
Assigning the required order status allows you to mark orders as fraudulent automatically, when the address is added and the address match is found.
It is possible to enable or disable cron that runs the check on the old orders to confirm which ones are the fraudulent orders according to the order mark statuses.
Every order you mark as fraud needs comment (optional) and confirmation of your action. After the confirmation, such an order is highlighted in orange not only in the Processing order window, but also in the orders list.
Fraud Address module tools allow you to add a new fraud address and edit or delete the existing one, filter by fraud address types, as well as view the previous fraud addresses list.
Depending on the situation, you may need to remove a fraud alert from a current order or from the other orders under the same email address to give the customer an opportunity to make orders in future, using this email address.
This module is used in the backend only and its settings can be found under Modules and Extensions tabs.
Widgets and pages:
No widgets or pages are added to this module.